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Frequently Asked Questions

Everything you need to know about your Brahmin experience

How do I care for my Brahmin leather handbag?

To maintain the beauty of your leather, we recommend using our specialized leather cleaner and conditioner. Avoid prolonged exposure to direct sunlight and moisture, and store your bag in its provided dust bag when not in use.

What is your return policy?

We accept returns of unused, full-priced merchandise within 30 days of purchase. Items must have all original tags attached and be accompanied by the original packing slip.

Do you offer a warranty on your products?

Yes, Brahmin offers a two-year limited warranty from the date of purchase. This covers any manufacturing defects in materials or workmanship under normal use.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for faster delivery.

Can I register my handbag online?

Absolutely. Registering your handbag on our website helps us verify your warranty and allows us to provide better assistance should you ever need repairs or replacements.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.